In an era of globalization it has become important to make a shift from your franchise phone system to a system based on cloud technology. The outgoing message of your phone system can be changed within minutes, your field agents may use their smart-phones to send texts or call up their customers and you gain more business by roping in various restaurants and multiple stores. The cloud system yields all of these benefits for your business. In order to manage all major aspects of your PBX, you may opt for a web portal like Broadconnect, which is both versatile and accommodative. This system helps your employees to remain connected with each other besides their customers regardless of the type of communicating device they’re using e.g.